Cancellation policy

Sometimes life gets in the way. Here's our policy, and what to do if you can't make your booking date.

60+ daysUp to 60 days before the event

Just email us, send us a message on social media, or use the contact form. We'll refund the card you paid with in full, less our banking costs.

Or you can transfer your booking to a friend at 100% of face value.

14–60 daysLess than 60 days, more than 14 days before

By now we've paid in full for the track and most of the costs of running the event, so we can't give refunds. We can turn your booking into a credit towards a future event of your choice. Contact us to sort it out.

Under 14 daysLess than 14 days before the event

This is our cutoff for most events. We've committed to and paid for the track, the meals and the staff: 100% of the cost of your entry. We can no longer give refunds or credits, sorry. But do contact us, because we can sometimes pass your booking on to someone who would otherwise have missed out.